Information and Support
The Epilepsy Foundation InfoLine provides confidential telephone support services across Australia and is open to people living with epilepsy, their families and friends, health professionals, service providers and the general community.
The InfoLine is available Australia wide from 9am – 4pm (Eastern Standard Time), Monday to Friday (excluding public holidays). A message bank is available for after hour calls and one of our Support Workers will be in contact.
What support does the Information Line provide:
- Understanding and support around epilepsy.
- Practical information and advice.
- Information and information sheets.
- Information and referral to the full range of Epilepsy Foundation services.
The Epilepsy InfoLine is not a crisis line. In an emergency please call “000” for assistance.
Our Rights and Responsibilities brochure (PDF 746kb) outlines your rights and your responsibilities as a client of the Epilepsy Foundation as well as the rights and responsibilities of Epilepsy Foundation staff.
For information or support call our InfoLine on 1300 761 487 or you can also contact our InfoLine by email.
Alternatively you can use the form below and a Support Worker will get back to you:
Other support lines include:
- LifeLine 13 11 14
- Kids HelpLine 1800 55 1800
Other Useful Links
Parenting and children resources
Australian Pregnancy Register for Women on Antiepileptic Medication with Epilepsy
How to Give Medicines to Children (Royal Children’s Hospital Resource)
Kids Health Info (Royal Children’s Hospital Information)
ACD Through The Maze Resource (Association for Children with a Disability) (PDF 958kb)
Brian Learns About Epilepsy (Epilepsy Scotland – Children’s resource) (PDF 1mb)
Farah and Ted Visit the Hospital (Epilepsy Scotland – Children’s resource) (PDF 1mb)
Little Poss (Epilepsy Queensland – Children’s interactive resource)
Young people resources
The Tea Room (Epilepsy Queensland & Scottish Epilepsy Initiative – A friendly space for young people with epilepsy)
Disability Discrimination Legal Service
Disability Services Commissioner
Victorian Equal Opportunity and Human Rights Commission
Know Your Rights: Disability Discrimination (Australian Human Rights Commission) (PDF 394kb)
Families, carers and friends
General supports and information
Centre for Service and Therapy Dogs Australia
Better Health Channel
Guide to Australian Government Payments (Centrelink)
National Prescribing Service : MedicineWise
NDIS – National Disability Insurance Scheme
Pharmaceuticals Benefit Scheme
VICRoads – Medical Conditions and Driving